Privacy Statement

The Fetch application (hereafter referred to as: the "Application") is offered by:

Fetch Ireland/RNN Communications
15 Windmill Lane
Ballynahinch
Co. Down
BT24 8EU
VAT

Email: hello@fetch-ireland.social
Telephone: 028 9521 3621 / 048 9521 3621

Please do not hesitate to contact us if you have privacy-related questions. We promise you a speedy reply.

1 WHY THIS PRIVACY STATEMENT?

Every person that uses the application (hereinafter referred to as the "User"), makes certain personal data available. This personal information is information that allows us to identify you as a natural person, regardless of whether we actually do so. You are identifiable as soon as it is possible to create a direct or indirect link between one or more details and you as a natural person.

We use and process your personal data only in accordance with the Privacy law, the Regulation and other relevant legal provisions. Any reference in this Privacy statement to the 'Privacy law' is a reference to the Data Protection Acts 1988 - 2018 and the General Data Protection Regulation 2016/679 (GDPR) (Ireland) and the Data Protection Act 2018 (Northern Ireland).

Through this privacy statement, each User of the Application will be informed of the processing activities that fetch Ireland/RNN Communications can carry out with his or her personal data. Fetch Ireland/RNN communications reserves the right to amend this Privacy statement at any time. Any substantial change will be clearly announced to the User. We recommend that the User read this document regularly.

2 WHO PROCESSES THE PERSONAL DATA?

2.1. Processing controller

Fetch Ireland/RNN Communications is the processing controller and determines which personal data are collected, as well as the purpose and means of the processing of this personal data, alone or in collaboration with others.

2.2. Processor(s)

Fetch Ireland/RNN Communications is free to appoint data processors. A Processor is a natural or legal person responsible for processing personal data at the request of or in the name of the Processing controller. The Processor is required to ensure the security and confidentiality of the data. The Processor always acts in accordance with the instructions of the Processing controller.

Fetch Ireland/RNN Communications uses the following categories of «processors»:

- Companies that we hire for hosting purposes;

3 ON WHICH LEGAL BASIS IS MY DATA PROCESSED?

We process personal information in accordance with the Privacy Act and the Privacy Regulation, based on the following legal grounds:

  • Based on the performance of the Agreement as agreed with the User, or the exercise of pre- contractual steps taken on his request; or
  • Based on the compliance with legal or regulatory provisions, with regard to the management of the contractual relationship, invoicing in particular;
  • Based on our legitimate interest in sending information and newsletters to our customers;
  • Based on your express consent to send promotional offers

4 WHICH PERSONAL DATA ARE PROCESSED?

Fetch Ireland/RNN Communications undertakes to only collect and process the personal data that are relevant and necessary for the purposes for which they are processed. The following categories of personal data are processed:

  • Personal identification data (name, first name, address, login credentials);
  • Contact information (phone number and email address);
  • Financial identification (bank details);
  • Personal data (gender, age, date and place of birth, nationality, shoe size, clothing size, personal interests).
  • References (passwords, password hints and similar security information);
    • Content that we obtain via access to linked social media accounts (number of views, number of followers, user name).

This information is collected when you register on the Application. Other personal information may be collected at a later date, for example as part of a campaign. The amount of collected data depends on your use of the application and the functionalities of the Application.

5 FOR WHAT PURPOSES IS MY PERSONAL DATA USED?

Fetch Ireland/RNN Communications collects your personal information to offer every User of our Application a safe, optimal and personalized user experience. The collection of personal data is further extended as the User makes greater use of the Application. Fetch Ireland/RNN Communications reserves the right to suspend or cancel certain operations if data are missing, inaccurate or incomplete.

Data processing is essential for the operation of the Application and the associated services. The processing is done exclusively for the following specific purposes:

  • Offering a problem-free service; including support, complaints monitoring and sending newsletters.
  • Preparing a User profile in order to offer and match the User with external companies that call upon Tosti's services;
  • Personalized marketing and advertising if you have expressly agreed to this. In that case, you are free to withdraw your consent at any time.

The User always provides his personal data to Tosti personally, and can thus exercise a certain level of control. If certain data are incomplete or apparently incorrect, Tosti is entitled to postpone certain expected actions temporarily or permanently.

6 WHO RECEIVES YOUR PERSONAL DATA?

Your personal information will only be processed for internal use within Fetch Ireland/RNN Communications. Your personal information will not be sold, transmitted or communicated to third parties, unless you gave us your explicit prior consent

7 HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your data is retained as long as necessary to achieve the intended objectives in Article 5. It will be removed from the database when it is no longer needed to pursue these goals or if the User validly enforces the right to removal of the personal data.

8 WHAT ARE YOUR RIGHTS?

8.1 Guarantee of a legitimate and safe processing of the personal data

Your personal data shall always be processed for legitimate purposes, as set out in Article 5. It is collected and processed in an appropriate, relevant and proportionate manner, and shall not be kept for longer than the time necessary to achieve the objectives.

8.2 Right to inspect

If you can prove your identity, you will be allowed to acquire information about the processing of your data. Thus, you have the right of access to the purposes of processing, the categories of personal data, the categories of recipients to whom the data is sent, the criteria that determine the period of data retention, and the rights that you can exercise with regard to your data.

8.3 Right of rectification of personal data

Inaccurate or incomplete information could be amended. It is first and foremost the responsibility of the User to make the necessary adjustments to its "User profile". You can also approach us with a request to amend.

8.4 Right to erase your personal data

You have the right to the deletion of your personal data, in the following cases:

- Your personal data are no longer needed for the intended purpose;

- You revoke your consent to the processing of your data, and there is no other legal basis to process your data;

- You have lawfully filed an objection against the processing of your personal data;

- Your data is processed unlawfully;

- Your data should be removed on the basis of a legal obligation.

Deleting data is mainly related to visibility; it may be possible that the deleted data will be stored temporarily.

8.5 Law on limitation of processing

In some cases, you have the right to limitations of the processing of your personal data. This is certainly true in case of a dispute as to the accuracy of data, if the data are necessary in the context of a legal procedure, or during the time necessary for Fetch Ireland/RNN Communications to determine that you may validly execute your right to removal.

8.6 Right to object

You have the right to object at any time to the processing of your personal data for 'direct marketing' purposes, profiling purposes or purposes arising from Fetch Ireland/RNN Communications legitimate interests. Fetch Ireland/RNN Communications will cease to process your personal data unless it can prove that there are compelling legal reasons for the processing of your personal data that take precedence over your right to oppose it.

8.7 Right to data transfer

You have the right to acquire the personal data provided to Fetch Ireland/RNN Communications in a structured, common and machine-readable form. In addition, you have the right to transfer this personal data to another Processing controller, unless this is technically impossible.

8.8 Right to the withdrawal of your consent

You have the right to withdraw your consent at any time, for example when you have given consent for direct marketing purposes.

9 HOW CAN YOU EXERCISE YOUR RIGHTS?

If you want to exercise your rights, you need to send a written request and proof of identity by registered letter to Fetch Ireland/RNN Communications, 15 Windmill Lane, Ballynahinch, Co. Down, BT24 8EU or by email to hello@fetch-ireland.social. We will reply as soon as possible, no later than one (1) month after receiving your request.

10 USAGE OF SOCIAL MEDIA CONTENT

Fetch and RNN Communications can repost content made through the app on their own channels without asking approval of the content creator. The content creator will be credited.